Refund & Cancellation

Refund Cancellation of Service

Welcome to this web-site of Sahyog Human Foundation. We make public our policy on refund and cancellation of donations received for the social cause on payment gateway as under:-
Please read the Refund and Cancellation of Sahyog Human carefully before submitting your online application. By submitting your application, you certify that you agree to the following Sahyog Human Refund and Cancellation:

• No refund/cancellation for the donated amount by any donor will not be entertained, the online donations through the online payment gateway.
• No cash or refund of money will be allowed.
• If any in-kind support received by the donor from any where the material will be reached to the poorest of the poorer communities.
• Once received the donation for a cause will not be refunded to the donor. No cancellation to be made. The donation will be used for the community development,

Refund Policy

Sahyog Human registration and program fees are designed to be very affordable, especially when compared to companies who provide comparable volunteer travel services. As a consequence, Sahyog Human is unable to provide and does not provide a total refund policy.

Cancellations are subject to the following policies:

The circumstances regarding eligibility for a refund and the associated notice period are based on the earliest start date the volunteer has ever been registered for. If a volunteer cancels sixty days or more before their earliest program start date, they can request a refund of the registration fee, which will be provided less a Rs 41 cancellation fee. Alternatively, they may ask for a registration fee credit to be held in their name for future use on any Sahyog Human program, subject to availability, for a period of twelve months from their earliest registered start date. This credit may be issued less the value of any change fees the volunteer has incurred. If a volunteer cancels between fifty-nine and thirty days before their program’s start date, no refund of registration fees is available. A registration fee credit, less any change fees the volunteer has incurred, may be held in their name for a period of twelve months from their earliest registered start date, for future use on another Sahyog Human program, subject to program availability and at the discretion of the Sahyog Human Program Manager.

If a volunteer cancels less than thirty days before their program’s start date, no refund of registration fees is available. A registration fee credit may be held in their name for twelve months from their earliest registered start date, subject to availability, provided program fees have been paid in full by their due date. If program fees have not been paid, the volunteer can request for their registration fee to be held in credit for twelve months by paying a late cancellation fee of Rs 41.

Volunteers who apply and cancel within the timeframes mentioned above are held to the same conditions in relation to their eligibility for a refund. Once a volunteer’s refund request has been received by Sahyog Human, they will be notified via email. If no notification is received within three working days, the assumption should be made that the request has not been received and the volunteer is advised to contact his or her Sahyog Human Program Manager again.

If a volunteer registers and requests a verification letter, they cannot then receive a refund for their registration fee should they withdraw from the program.

Where a group of ten or more people is volunteering with Sahyog Human, the group leader must register ahead of other group members in order to secure the group’s dates and plans. Group members must then apply and register no less than sixty days before the program starts. Group members who register less than sixty days before the program start date may be excluded from the program, unless approved by Sahyog Human.

Sahyog Human reserves the right to revise the registration fee at any time. All registration fee revisions will be made via the Sahyog Human website. Registration fee revisions are not applicable to volunteers who have already submitted their registration fee payment before the revisions are due to take effect. A volunteer’s placement on a program is not confirmed until registration fee has been paid in full and availability has been checked by their Sahyog Human Program Manager.

All registration fee payments attract a 5% transaction fee to cover international banking fees and currency charges. Payments by wire transfer attract a minimum transaction fee of Rs 41.

Your Personal Information

Occasionally, we may use external suppliers to contact you or help with mailing or texting information to you. These suppliers are required to sign an agreement to keep your personal information confidential.
The personal information we typically ask you for is:
• Contact details (name, address, e-mail, phone numbers) You may request a copy of the personal information we have for you at any time by emailing sahyoghuman1@gmail.com If any personal information changes or you find our records are out of date, please let us know.
We will ensure your personal information is held securely, in accordance with the Data Protection Act.

PAYMENT PROCESS:

By proceeding with the transaction Donor understands that the transaction is final and once the payment is made, then the donor not eligible for any claims. Further, donor confirms that all personal details provided in this form are true and correct. Donor further agree to indemnify Sahyog Human Foundation against any and all claims, losses and damages that may arise out of false or incorrect information submitted by the donor. We would like to let you know how your donation has been put hard to work changing lives. We promise not to spam you, pass on your details to someone else or constantly pester you for more money.